Archive for September 2026
Where Will Tomorrow’s IT Experts Come From If AI Replaces the Help Desk?
AI may automate entry-level help desk work, but could it also weaken the pipeline of future IT experts? Here’s what IT managers and MSPs should consider.
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When Phishing Looks Like Your Own IT Department
Attackers are impersonating IT support through Microsoft Teams. Learn how the scam works and how to verify remote-support requests before granting access.
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When AI Agents Follow Instructions Too Well
Explore why AI agents can follow valid instructions into dangerous territory and how IT teams can define scope, detect conflicts and create stopping conditions.
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Broken English: What Broken Links Do to Your Data After a Migration
Broken links after a file migration can frustrate users, disrupt workflows and reduce data usability. Learn why link integrity belongs in every migration plan.
Read MoreStar Trek, Broken Links and Data Migration
Discover what Star Trek transporters and Klingons can teach IT teams about protecting and repairing file links during data migration.
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The AI Storage Bill Nobody Budgeted For
AI is driving a massive increase in data and storage demand. Discover why AI infrastructure is making enterprise storage more important — and expensive
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ChatGPT,
Gemini,
Claude and
Copilot