IT Tips & Tricks

March 29, 2021

United Arab Emirates: Utility Company Completes Colossal Data Migration

UAE: Utility Company Completes Colossal Data Migration banner

Dubai already has bragging rights for the tallest tower in the world (the Burj Khalifa), the largest indoor aquarium (the Dubai Aquarium & Underwater Zoo) and the biggest indoor ski park (Ski Dubai). In the first quarter of 2020, they added to their already-impressive bragging list by completing potentially the largest data migration ever undertaken in the EMEA (Europe, the Middle East and Africa) region.

The Dubai Electricity and Water Authority (DEWA) has migrated its on-premises SAP (System Applications and Products) landscape to Data Hub Integrated Solutions LLC, Moro.

This makes it one of the world’s largest migrations in the utility sector and unquestionably one of the largest data migrations across all industries at the EMEA level.

Drawing on several industry specialists, the project was implemented in two phases. The migration was accomplished in partnership with Moro Hub and several international IT vendors including SAP, Ernst & Young and Virtustream.

How does one emerge from the migration process unscathed — at least in terms of lost or missing data due to broken links?

Epic Scale

How big is big? With the intent of realizing greater “innovation, cost efficiency, scalability, speed and resiliency,” more than 150 industry specialists assisted with the migration. Moro Hub, SAP, Virtustream and Ernst & Young, among others, supported DEWA throughout the process.

Dubai Skyscraper Sky Architecture

Dubai Electricity and Water Authority transferred more than 100 terabytes of data from 101 systems and tested approximately 30,000 business transactions.

The project, which required almost 250,000 man-hours, transferred more than 100 terabytes of data from 101 systems and tested around 30,000 business transactions.

“The volume and complexity of the project required a huge amount of coordination between various groups within DEWA to ensure a smooth transition for the business and its customers,” said Ernst & Young Middle East/North Africa Chairman Abdulaziz Al-Sowailim, according to “DEWA’s willingness to deploy emerging technology has set a new standard for smart government in the region, and reinforces its position at the forefront of the global utility industry.”

Moro Hub will now manage all of DEWA’s IT operations including IT support, data management, monitoring operational efficiency, maintaining the highest security standards and state-of-the-art technologies in data centers, as well as providing around-the-clock support.

According to Saeed Mohammed Al Tayer, CEO of DEWA, the migration from on-premises to enterprise cloud is a bold move towards digital solutions. He further stated that DEWA was proud to spearhead this shift, since the move aligns with long-term goals of shaping and anticipating the future. Additionally, it supports the UAE Strategy launched by Sheikh Mohammed bin Rashid Al Maktoum, Prime Minister of the UAE. As reported by Smart Energy International, the purpose of this strategy is to make Dubai a city of the future, putting it ten years ahead of other global cities.

… one of the world’s largest migrations in the utility sector …

This was echoed in a statement by UAE Prime Minister, Sheikh Mohammed bin Rashid Al Maktoum, in which he succinctly stated, “Innovation is what defines our status among nations and the value we add to the world around us.”

Tricks of the Trade

While your migration may be of slightly lesser magnitude than that of DEWA’s project, it goes without saying that few (if any) migrations go 100% smoothly. And while DEWA had the resources to retain the services of over 150 industry specialists, not everyone has access to that kind of budget. Can you imagine the possibilities arising from a think-tank of that size?

Dubai Desert Burj Kalifa Emirates

Another record-holder in Dubai, the Burj Khalifa, is not only the tallest building in the world, but also sports the highest outdoor observation deck in the world.

Think-tank aside, we all know one issue that commonly occurs during a migration is the loss of data due to breakage of the links contained in the files and folders. It’s an inadvertent and seemingly unavoidable loss that potentially results in expensive downtime, hundreds or thousands of man-hours to restore the missing data, possible loss of revenue and frustrated end-users. (Shall we avoid mention of the way this impacts your life? Working late, loss of social life, and so forth.)

So how does one avoid this particular Achilles heel of the migration process? How does one emerge from the migration process unscathed — at least in terms of lost or missing data due to broken links?

The simplest way is with LinkFixer Advanced. This dynamic workhorse can be used either before or after your migration, and its newest feature will also take care of password-protected files.

Let’s look at the pre-migration scenario first. If you’ve not yet started moving files and folders, this is the best time to have LinkFixer Advanced go to work for you. Using the “Inoculate” feature will prepare and protect all the links in all the files and folders you select, even if there are millions of them. Then simply go ahead with your planned migration, using whatever software and tools you prefer.

You don’t have to give your file links a second thought. Why?

You don’t have to give your file links a second thought. Why? Because the “Inoculate” feature has set them up so that LinkFixer Advanced can auto-re-link them.

After your migration is completed, simply start up the “Cure” feature, which automatically resolves all the links so that they once again point exactly where they should. And it does all of this for you in a single batch run.

Moro Hub

Moro Hub manages DEWA’s IT state-of-the-art technologies in its data centers and provides round-the-clock support.

Finally, what if your migration is already complete and you’ve got broken links literally everywhere, causing the end-users to become vocal, which is distracting and annoying for you?

LinkFixer Advanced has you covered in this situation, too. Simply think of LinkFixer Advanced as your disaster recovery tool. Its “Modify Links” feature can rapidly fix thousands of links at a time, so that each link points to the file it’s supposed to, thereby restoring your missing data in a swift and simple move. This will avoid hundreds (or even thousands) of man-hours attempting to manually locate and repair the broken links (or by using a “search & replace” tool), and the frenzied end-users will finally settle down.

So, if you want a hassle-free migration — at least in terms of missing data as a result of broken links — and to reclaim family time or your social life, call LinkTek today at 727-442-1822 or visit us at to schedule a live demonstration of LinkFixer Advanced.

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